Thank you for shopping with Bongoshri.com. We strive to provide high-quality products and services, and we value your satisfaction. Please read our return and refund policy carefully before making a purchase.
Advance Payment Policy
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A minimum of 20% advance payment is mandatory for all orders.
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Delivery charges must be paid in full and are non-refundable under any circumstance.
Non-Refundable Items
The following items are strictly non-refundable:
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Fridge or temperature-sensitive products.
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Opened boxes or packages.
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Items sold as single strips or partially used medicines.
Once these items are delivered and accepted, no return or refund requests will be entertained.
Refund Eligibility
To be eligible for a refund (only for refundable items), the product must:
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Be unused and in its original packaging.
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Be returned within 2 days of delivery.
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Be accompanied by a valid receipt or proof of purchase.
- Total cost must be bear by the customer for return and refund
Refunds, where applicable, will be processed after inspection and approval. Please allow 7–10 business days for the refund to be reflected in your account.
Contact Us
For any questions related to returns or refunds, please contact our customer support at:
📞 Phone or WhatsApp : +8801837100448
📧 Email: Bongosreepharmacy@gmail.com
Bongoshri.com reserves the right to update or modify this policy at any time without prior notice.